ARTICLE 1: INTRODUCTION
This privacy policy aims to inform users of the website:
- About how their personal data is collected. Personal data refers to any information that can identify a user, such as their name, age, postal or email address, location, or IP address (this list is not exhaustive);
- About their rights concerning this data;
- About the person responsible for collecting and processing the personal data;
- About the recipients of this personal data;
- About the website’s cookie policy.
This policy complements the legal notices and Terms of Use available to users at the following addresses:
https://www.solage.fr/content/2-mentions-legales
https://www.solage.fr/content/3-conditions-generales-de-vente
ARTICLE 2: PRINCIPLES RELATING TO THE COLLECTION AND PROCESSING OF PERSONAL DATA
In compliance with Article 5 of the European Regulation 2016/679, personal data must:
- Be processed lawfully, fairly, and transparently in relation to the data subject;
- Be collected for specific, explicit, and legitimate purposes (see Article 3.1) and not further processed in a manner incompatible with those purposes;
- Be adequate, relevant, and limited to what is necessary for the purposes for which they are processed;
- Be accurate and, where necessary, kept up to date. Reasonable steps must be taken to ensure that inaccurate personal data, in relation to the purposes for which they are processed, are erased or rectified without delay;
- Be retained in a form that permits the identification of data subjects for no longer than is necessary for the purposes for which the data are processed;
- Be processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using suitable technical or organizational measures.
Processing is lawful only if, and to the extent that, at least one of the following conditions is met:
- The data subject has given consent for the processing of their personal data for one or more specific purposes;
- The processing is necessary for the performance of a contract to which the data subject is a party or for taking pre-contractual steps at their request;
- The processing is necessary for compliance with a legal obligation to which the data controller is subject;
- The processing is necessary to protect the vital interests of the data subject or another natural person;
- The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller;
- The processing is necessary for the purposes of legitimate interests pursued by the data controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, especially where the data subject is a child.
ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED WHILE USING THE WEBSITE
Article 3.1: Data Collected
The following personal data is collected as part of our activities:
- IP address (cookies)
- Full name
- Email and postal address
The collection and processing of these data serve the following purposes:
- Traffic analysis services may use cookies to collect information and generate reports on website usage statistics without identifying individual users personally through Google.
- Order processing
- Sending promotional or informational emails
Article 3.2: Data Collection Methods
When you use our website, the following data is automatically collected:
- Cookies for traffic analysis without personal identification by Google
Additional personal data is collected when you perform the following actions on our platform:
- Full name, email, and postal address after purchasing a product
- Email address when subscribing to the newsletter
This data is securely stored by the data controller under reasonable security conditions for a duration of 3 years.
Certain personal data may be retained beyond the stated timeframes to comply with legal or regulatory obligations.
Article 3.3: Data Hosting
The website solage.fr is hosted by:
Datalinx SARL
9 boulevard Albert 1er - 06600 Antibes
[email protected] - 09 77 25 03 52
Article 3.4: Data Sharing with Third Parties
No data is shared with third-party organizations for any reason.
Article 3.5: Cookie Policy
- Traffic analysis services may use cookies to collect information and generate reports on website usage statistics without identifying individual users personally through Google.
Cookies can be declined via the following link: https://www.solage.fr/module/cookiebanner/settings
ARTICLE 4: DATA CONTROLLER AND DATA PROTECTION OFFICER
Article 4.1: Data Controller
Personal data is collected by SOLAGE SARL, a company with a capital of €20,000, registered under number 813982501.
The data controller can be contacted as follows:
By mail at: 35, rue du Colonel de Bange – 78150 – Le Chesnay;
By phone: +33 1 79 75 37 38;
By email: [email protected]
Article 4.2: GDPR Officer and Data Protection Delegate
The company’s GDPR Officer and Data Protection Delegate is:
Guillaume de Phily – 35, rue du Colonel de Bange – 78150 – Le Chesnay – +33 1 79 75 37 38
If you believe that your “Data Protection” rights have not been respected after contacting us, you can notify the CNIL.
Article 4.3: ACCOUNT DELETION
To delete your account, please send your request to [email protected].
ARTICLE 5: USER RIGHTS REGARDING DATA COLLECTION AND PROCESSING
Every individual whose personal data is processed can exercise the following rights under Regulation (EU) 2016/679 and the French Data Protection Act (Law No. 78-17 of January 6, 1978):
- Right of access, rectification, and erasure of data (Articles 15, 16, and 17 of the GDPR);
- Right to data portability (Article 20 of the GDPR);
- Right to restriction (Article 18 of the GDPR) and to object to data processing (Article 21 of the GDPR);
- Right not to be subject to a decision based solely on automated processing;
- Right to determine the fate of data after death;
- Right to lodge a complaint with the competent supervisory authority (Article 77 of the GDPR).
To exercise your rights, please contact SOLAGE at 35, rue du Colonel de Bange – 78150 – Le Chesnay or by email at [email protected].
To process your request, the data controller may require specific information such as your full name, email address, and account or subscription details.
Visit cnil.fr for more information about your rights.
ARTICLE 6: PRIVACY POLICY MODIFICATION TERMS
The publisher of the solage.fr website reserves the right to update this Privacy Policy at any time to ensure its compliance with applicable laws.
Such updates will not affect purchases made prior to the changes, as these remain governed by the Policy in effect at the time of purchase and accepted by the user upon confirming their order.
Users are encouraged to review this Policy each time they use our services, although no formal notification will be issued regarding such updates.