Solage Laboratories go beyond regulatory standards and offer you a lifetime refund guarantee for products purchased on our website.
You can return unopened products at any time, for any reason, and we will refund you in full (excluding return shipping costs).
Why a Lifetime Guarantee?
We have complete confidence in our nutritional supplements:
All Solage Laboratories products are made from scientifically proven formulations and ingredients of the highest quality.
However, each individual is unique, and while the product may start working from the beginning of the treatment, it may take several months for the full effects to be felt.
That’s why we want to give you as much time as you need to evaluate its effectiveness.
How to Return Unopened Products and Get a Refund?
- We guarantee a refund for every unopened box you return to us. For partial returns, the refund will be based on the number of boxes we receive.
- We recommend using a tracked shipping method for returns, as only the boxes received will be refunded. Return shipping costs are your responsibility.
- When returning your items, please include your name, contact details, and order number. Without this information, we cannot identify your order or issue a refund.
- Only one refund request per product and per customer can be accepted.
Your return package should be sent to the following address:
Solage Laboratories
113 rue des Dames
75017 – PARIS
France
Need More Information?
You can contact us by phone (Monday to Friday, 9:00 AM to 6:00 PM) at 01 79 75 37 38 (local call cost within mainland France) or at 00 33 79 75 37 38 from other countries.
You can also use our contact form in the Contact Help section at the bottom of the website.